Returns & Exchanges
At Tata Simply Better, we strive to ensure every plant-based product reaches you in perfect condition. Due to the perishable nature of our food items, we offer replacements or refunds for orders that arrive damaged or incorrect.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately check your package for any signs of damage, leakage, or incorrect items before disposing of any packaging.
- 2.Contact Support
Email our customer care team within 24 hours of delivery with your order number and clear photographs of the product issues.
- 3.Review Process
Our quality assurance team will review your claim within 48 hours to verify the concern and approve the appropriate resolution.
- 4.Resolution Delivery
Once approved, a fresh replacement will be dispatched at no extra cost, or a full refund will be processed to your original payment method.